BIDDING INSTRUCTIONS: HOW TO REGISTER & BID

Updated August 31, 2026

-IMPORTANT DATES: -PREVIEW: Tuesday, September 15th, 12 -1 pm at 9921 Hickox Road, Alexander, NY. If there are specific items you wish to view, please bring a list of lot numbers. -AUCTION ENDS: Tuesday, September 15, 2026 at 6:00 pm ET (soft close). - MERCHANDISE PICK UP: By appointment, Thursday, September 17th, 9 am to 3 pm in Alexander, NY. All other arrangements are subject to auctioneer approval prior to the close of the auction, and a fee to cover our staff time. A fee will apply to cover our staff time for any other pick up arrangement, whether or not prior notice has been given. -CREATE YOUR INTERNET BIDDING PROFILE on bontragerauction.hibid.com. Lot 1a contains a 3-minute video with instructions. -WE COMMUNICATE BY EMAIL from Bontrager Auction and Shipping Saint. If you think you won but don’t see an email in your Inbox, check your spam or junk folder before contacting us at 585-343-4529 or [email protected] during business hours (M - F, 8 am - 4 pm). Don’t wait until the pick-up date to contact us. No one is in our office on weekends. -BIDDING PROCESS: Register and bid anytime between the start and close dates. At the end time, lots will close at the rate published (between 3 and 6 items per minute.) Bidding within the last minute of a lot increases the bid time by 2 more minutes on that lot only. Refresh your screen frequently to see the latest bidding info. -HOW TO BID: Click the "Bid" button or plus sign (+) found next to the lot you want to bid on. A screen will pop up that shows the next increment you must bid, or you can enter your own bid there. For items that show "X" and a number, your bid will be multiplied by that number. -QUANTITY: Pay attention to the quantity listed in the item description. Your bid will be multiplied by the quantity listed. Most lots will be a quantity of 1, but some lots, such as flooring, lumber, or multiples of anything alike, will have a higher quantity. -HOW WE MEASURE:Unless otherwise noted in the item description, we will be measuring length x width x height (see photo). -WHAT IS A “MAX BID”? The system will bid for you up to the maximum amount you entered. You could win the item for less if other bidders stop bidding at an amount less than your maximum. If 2 bidders leave the same “max bid”, the one who entered first wins. -WHAT IS “SOFT CLOSE”? Lots close slowly, usually at a rate of 3 to 6 per minute, starting at the published closing time. Bidding within the last minute of a lot will increase the bid time for that lot by 2 more minutes. It will not affect the bid time for other lots. -OUTBID EVERY TIME YOU PLACE A BID? Most of the time this is because someone else has left a max bid on the lot you are bidding on that is higher than your bids. -HOW ARE BID TIES RESOLVED? The person who placed the bid first will win the bid. -HOW WILL YOU KNOW IF YOU WON? After all lots in the auction are closed, you will receive an email from Bontrager Auction with your receipt

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