Invoice Email FAQ

Updated August 6, 2026

Lot number	1d
Auction	Etobicoke (196) - Returned and Unclaimed Parcels
Date	August 9, 2026 at 5:00 PM EDT
Auction house	Bargain Depot Canada Inc.
Location	Etobicoke, ON

IMPORTANT: Receiving Your Invoice from HiBid Once the auction ends, you will receive an email from HiBid with your invoice (also known as a settlement email). Please note: This email is not sent by Bargain Depot, but by [email protected]. We strongly recommend checking your junk/spam folder if you do not see it in your inbox. To view your invoice, click on the blue underlined hyperlink labeled "Settlement" within the email. Frequently Asked Questions (FAQ) 1. I did not receive my invoice and have already checked my junk/spam folder. – Please email us at [email protected] to let us know. We’ll send you a PDF copy of your invoice. 2. Can I still schedule a pick-up even if I can't find my invoice email? – Yes, you can still book your appointment using the SignUpGenius link available on our website. We will provide you with a physical copy of your invoice when you arrive for pick-up. 3. I am consistently not receiving invoice/settlement emails from HiBid. – Please reach out to us at [email protected]. We can forward your request to HiBid’s support team, who will investigate the issue and help resolve it. 4. I need my invoice number for shipping, but did not receive the HiBid email. – No problem. Email us at [email protected], and we’ll provide you with a copy of your invoice. Please note: It is the bidder’s responsibility to notify us if you do not receive your settlement email. We are happy to assist and will do our best to ensure you have what you need.

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